Ordable is an e-commerce platform that helps businesses of all kinds and sizes to create their own online stores and manage their day-to-day operations straight from their Ordable dashboard.

Businesses can utilize Orderable's customized solutions to manage their online shops and accept online payments, as well as integrate with delivery companies and POS systems. Ordable also provides B2B solutions, QR menus, QR-powered table ordering, advertising, booking and reservations, waitlists, and more.

You can reach Ordable at:

• Website: https://www.itsordable.com
• Email: info@ordable.com
  

Notes About The Integration

1. The integration does not support combos.
2. Taxes must be created and assigned manually in Ordable's portal.

Business Configurations in Foodics

Before enabling the integration, you need to do some configurations in your Foodics account as explained below:

• Create a charge in your Foodics account in order to receive delivery orders with the following details:

  • Name: Ordable
  • Type: Amount
  • Is Open Value: Yes
  • Apply this charge on all Order Types & Branches then assign the relevant Tax Group to the charge if applicable. Copy and paste the charge name as Ordable" name must be exactly the same otherwise the integration will not work properly.

• Create a Menu Group for the integration named Ordable then assign all the products to be fetched to Ordable to that menu group.

Enabling the Integration

Note: To be able to use this integration, you must have an Ordable account.

1. Log in to your Foodics console at console.foodics.com/login using the owner email, If you logged in with a non-owner user, you will not be able to activate the integration.

2. Navigate to the Marketplace page ---> Search for Ordable under Online Ordering category ---> Click Install.

3. You will be navigated to Ordable merchant panel to create an account on Ordable dashboard.

4. After registration, you will be directed to Ordable dashboard, from the side menu click on the Settings page ---> then click on Pos&inventory

5. Click on Generate access token next to Foodics then click on save button ---> click on sync menu button to fetch your account's menu.

6. Integration has been enabled successfully.

Menu Sync

After the integration has been enabled, the user should sync the menu by clicking the sync menu button under settings-pos&inventory.

Any updates on products should be synced with Foodics by clicking on the sync menu button on the products page.

How to Receive Ordable Orders in Foodics Cashier

Ordable orders will be received as explained in the Accept Online Orders Article.

FAQs

Q1: Ordable is sending orders to my restaurant but I’m not receiving them in Foodics cashier application

A: Please check the below points

1- Sign in to your Foodics account at console.foodics.com/login, then go to the Orders Page. This page will show you all API orders that are in Pending status

2- Are there any pending orders from Ordable?

If Yes:

Make sure you have implemented all needed steps to receive online orders as explained in the Accept Online Orders Article.

In the cashier app, click HOME --> Sync Data

Ask Ordable to send new orders to test, orders should be received by the cashier

If No:

There is an issue at Ordable's side in sending orders to your Foodics account. Please communicate with Ordable and inform them that there are no orders created from Ordable in your Foodics account.