Online orders are received in the cashier, they will be received in pending status
The Orders button will have a red counter on it indicating the number of new pending online orders
- Tap on Orders button on the bottom options bar
- Tap on Pending
- Tap on the order you want to view, the order products will appear on the left side
- Tap on
MORE
button at the top right corner to quickAccept/Decline
the order. Or, click on theBACK
button to view more order details like Customer and payment, then choose whether to Accept/Decline the order through theACCEPT
&DECLINE
buttons
Note: For the cashier to be able to receive online orders, you have to ensure the following
A- The branch is configured to receive online orders
Login to the console then:
- Click on Manage on the left side
- Click on Branches
- Click on the branch that you want to receive online orders in
- Click on
Edit Branch
- Scroll down and check ☑ the option
Receive call center and api orders
- Click on Save
B- The cashier is configured to receive online orders
Login to the console then:
- Click on Manage on the left side
- Click on Devices
- Click on the device that you want to receive online orders in
- Click on
Edit Device
button - Check ☑ the option
Receives Online Orders
. - Click on Save
- Then sync data in cashier device
If either branch or cashier device is not configured as above, online orders will not be received in cashier