Bevatel

Bevatel is a cloud-integrated call center and communication system that offers businesses the ability to communicate with their customers online from anywhere.

Foodics integration with Bevatel will allow you to:

  • Provide businesses with information about their contacts' from Foodics and their previous orders and requests.
  • Business owners will be able to sync their customers' orders and details via Foodics to the call center system, which will be accessed by the call center agents.

You can reach Bevatel at:

Enabling the Integration

Note: You must have a Bevatel account before enabling this integration. If you don't have an account contact Bevatel to register.

  1. Log in to your Foodics console at https://console.foodics.com/login using the owner's email. If you log in with a non-owner user, you will not be able to activate the integration.
  2. Navigate to the Marketplace module ---> Search for Bevatel under the other category ---> Click Install.
  3. You will be directed to Bevatel's portal, enter your credentials to log in.
  4. After logging in, click on the Synchronize button to begin the authorization process.
  5. Application will ask you to Authorize Bevatel to access your Foodics Account, click Authorize Bevatel To Access My Account to proceed.
  6. The integration has been enabled successfully.