OkMenu offers business owners the power to manage all their business operations from one control panel, list and sell their products and services dynamically and ease the customer purchase and payment process.

Businesses can grow their revenue by utilizing OkMenu through a tablet-based application menu, a personalized domain, and QR codes.

For more details, you can reach OkMenu at:

• Website: http://oktabletmenu.com
• Support Email: support@oktabletmenu.com
• Phone Number: +965 606 12005

Business configurations in Foodics

Before enabling the integration, you need to do some configurations in your Foodics account as explained below:

• Create a charge in your Foodics account in order to receive delivery orders with the following details:

  • Name: Delivery from Okmenu
  • Type: Amount
  • Is Open Value: Yes
  • Apply this charge to delivery order type & all Branches, then assign the relevant Tax Group to the charge if applicable. Copy and paste the charge name as Delivery from Okmenu name must be exactly the same otherwise the integration will not work properly.

Enabling the Integration

Note: To be able to use this integration, you must have an OkMenu account. If you don't have an account, please contact OkMenu team to register.

1. Log in to your Foodics console at console.foodics.com/login using the owner email, If you logged in with a non-owner user, you will not be able to activate the integration.

2. Navigate to the Marketplace page ---> Search for OkMenu under Digital Menu category ---> Click Install.

3. You will be navigated to the OkMenu portal panel to enter your OkMenu business credentials to log in.

4. After Logging in to OkMenu's dashboard, click on the Integrations button on the top bar then click on POS ---> click on FOODICS ---> then click on Connect button to start the authorization process.

5. Foodics will ask you to Authorize OkMenu to access your Foodics Account, click Authorize OkMenu To Access My Account to proceed.

6. The integration has been enabled successfully.

Menu Sync

After the integration has been enabled, the user should sync the menu by clicking on the integrations button on the top bar and scroll to the bottom of the page ---> Choose Foodics and click on Sync tab ---> then fill in the integration settings and click on the Sync button.

Any updates after the initial sync will be automatically reflected on OkMenu.

How to receive OkMenu orders in Foodics Cashier

OkMenu orders will be received as explained in the Accept Online Orders Article.

FAQs

Q1: OkMenu is sending orders to my restaurant but I’m not receiving them in Foodics cashier application

A: Please check the below points

1- Sign in to your Foodics account at console.foodics.com/login, then go to the Orders Page. This page will show you all API orders that are in Pending status

2- Are there any pending orders from OkMenu?

If Yes:

Make sure you have implemented all needed steps to receive online orders as explained in the Accept Online Orders Article.

In the cashier app, click HOME --> Sync Data

Ask OkMenu to send new orders to test, orders should be received by the cashier

If No:

There is an issue at OkMenu's side in sending orders to your Foodics account. Please communicate with OkMenu and inform them that there are no orders created from OkMenu in your Foodics account.