Introduction

OrderLord is all-in one delivery management software that combines orders from every source in a single dashboard with times, locations and customer information.

Choose the best routes, follow the order all the way from pick-up to delivery.

For more details, visit OrderLord website at https://orderlord.com

Enabling The Integration

1- Obtain Token and Password from OrderLord

Contact OrderLord and ask for a Token and Password that will be used in the integration. Without valid OrderLord Token & Password, you will not be able to use the integration

2- Sign in to your Foodics account at console.foodics.com/login

3- Navigate to Marketplace page --> Search for OrderLord under Delivery Management category --> Click `Install

4- Foodics will ask for your permission

Click Authorize App To Access My Account to proceed

Click Cancel Authorization if you want to cancel the process

5- After clicking Authorize App To Access My Account, you will be taken to the integration settings page

Configuring OrderLord Integration

After successfully authorizing the integration, you will need to configure OrderLord through the integration settings page shown below

1- Click Edit in the top right corner of the box OrderLord API Token

2- Insert the Token & Password you obtained from OrderLord and click Save

If the Token & Password are valid, the settings will saved

If the Token & Password are invalid, an error message will be shown

3- After saving Token & Password, the Branches Activation settings will appear as below

The Branches Activation is where you can define in which branches you want OrderLord integration to be active or inactive

Marking a branch Inactive means orders coming from that branch will not be sent to OrderLord

4- Click Edit in the top right corner of the box Branches Activation and add the branches you want to mark as Active, then click Save

You are done with the integration settings

How Orders are Sent to OrderLord

Orders will be automatically sent to OrderLord when the below conditions are met

• The order is created in a branch that is marked Active in the integration settings
• Order type is Delivery
• Order has customer and customer delivery address
• Order is marked as Ready, details on this are provided in the last section

Note: Order will not be sent to OrderLord if cashier is active on the order, means the order is visible in the cashier screen. The cashier has to either Close the order through full payment or Move to another order

If all above conditions are met, the order will be automatically sent to OrderLord

How to mark order as Ready in cashier

1- Send order to Kitchen, either to Kitchen Display, or to Kitchen Printer 2- If order is successfully sent to Kitchen, in the cashier register screen, click MORE from the top right corner -> Click Mark Ready

Note: If order is not sent to Kitchen, the option Mark Ready will not appear