Eat App helps dine-in restaurants get more online reservations and collects all your guest data so hosts, managers and servers have all the data they need to deliver the best guest experiences. Create a seamless booking experience and save hours of time managing reservations. When integrated with Foodics, you’ll benefit from real-time guest spend data in your table management system.

App Features:

• 0% commission online reservations from website, Facebook, Instagram and Google.
• Access the largest reservation partnership network in the Middle East through TripAdvisor, The Entertainer, Time Out and many more.
• Powerful table management to control and manage all your table availability, turn more tables and increase revenue.
• Specialized hospitality CRM that builds guest profiles automatically and tracks any type of guest preferences and tags.
• Integrated email marketing campaigns with personalization, template builder and analytics.
• Seamless payment integration to take reservation deposits or upfront payments for reducing no-shows or selling pre-bookable events.
• Includes reporting, guest surveys, SMS and email reservation confirmations and much more.
• Available on web, iPad, iPhone and Android

You can reach Eat App at:

• Website: https://restaurant.eatapp.co/
• Email: sales@eatapp.co
• Phone: +971 4 564 6748‬

Enabling the Integration

Note: You must have an Eat App account before enabling this integration. If you don't have an account contact Eat App to register.

1. Log in to your Foodics console at console.foodics.com/login using the owner email, If you logged in with a non-owner user, you will not be able to activate the integration.

2. Navigate to the Marketplace page ---> Search for Eat App under Table Reservation category ---> Click Install.

3. You will be navigated to Eat App website to enter your Eat App business credentials to sign in.

4. After sign in, navigate to Advanced Settings ---> Services ---> Foodics then click on the Connect' button.

5. Foodics will ask you to Authorize Eat App to access your Foodics Account, click Authorize Eat App To Access My Account to proceed.

6. You will see a connected message with list of branches that automatically fetched from your Foodics account.

7. Click on the dropdown menu to choose a branch. A map will be created between your Foodics branch and the Eat App.

8. Next step would be to map the tables between Eat App and Foodics. Go to Advanced Settings ---> More Settings ---> Services. Note: Be sure to only map tables that accept reservations and belong to the branch that you have selected.

9. The integration has been enabled successfully. Every reservation that is seated on Eat app will be created in Foodics and you will see them in the Foodics Cashier.

Using the Integration

The Eat App/Foodics integration is aimed at facilitating the data flow between the two systems and allowing the reservation to flow more smoothly. This integration provides the below key functionality:

1. The most convenient and powerful way to manage guests, reservations and front-of-house operations. Save time and money.

2. Lightening fast setup of all reservation channels including Website, Facebook, Instagram, Google (stop waiting days to get activated).

3. Commission-free online reservations.

4. Pre-payments and reservations deposits to pre-sell tables or to reduce no-shows.

5. Complete host stand control center with advanced reservation and table management - hosts save on average 2 hours per day.

6. Hospitality focused CRM with segmentation, tags, analytics and marketing automation.

7. Automatic SMS and Email confirmations.

8. Post dining guest surveys.

9. Online and standard SMS enabled waitlist.

10. Fully integrated with POS, PMS, Chit printer, Payment Gateways and PBX Phones.